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Peter35570088qv8j
Peter35570088qv8j
Participant
February 6, 2025
Beantwortet

Strange things are happening when working with CC libraries in Illustrator

  • February 6, 2025
  • 1 Antwort
  • 174 Ansichten

Has anyone experienced this before ... 

every now and then illustrator makes his library a lot smaller ...

Is there an option to keep the library open when al documents are closed ?

 

Thanks in advance for the feedback and with kind regards 

Beste Antwort von Anubhav M

Hello @Peter35570088qv8j,

Would you mind trying the following steps and checking if they help:

 

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

 

- Relaunch Illustrator

 

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator and a screen recording of the problem (https://adobe.ly/4hLNj74), so we can investigate this further.

Looking forward to hearing from you.

 

Anubhav

1 Antwort

Anubhav M
Community Manager
Anubhav MCommunity ManagerAntwort
Community Manager
February 6, 2025

Hello @Peter35570088qv8j,

Would you mind trying the following steps and checking if they help:

 

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

 

- Relaunch Illustrator

 

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator and a screen recording of the problem (https://adobe.ly/4hLNj74), so we can investigate this further.

Looking forward to hearing from you.

 

Anubhav

    Peter35570088qv8j
    Peter35570088qv8jAutor
    Participant
    February 18, 2025

    Hello Anubhav,

     

    first of all, sorry for the delay... today no symbols or library items were loaded in the library of any adobe application, so i followed your advice and closed all adobe applications, renamed my UXP folder, restarted all adobe applications and at this moment everything is A-OK.

     

    Symbols or library items are loading faster than before, so...

     

    Anubhav, thank you and with kind regards,

    Peter

     

     

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