Stuck on Hand Tool

New Here ,
Sep 19, 2022 Sep 19, 2022

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I am stuck on the hand tool in Illustrator. No matter what tool I click on, I am stuck on the hand tool. the spacebar has nothing to do with the problem. 

I've tried doing everything on this site: 

https://www.techwalla.com/articles/adobe-illustrator-is-stuck-on-the-hand-tool

Yet nothing seems to be working. 
Does anyone have any suggestions?

TOPICS
Bug , Feature request , How to , Tools

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Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

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Hello Natalie25960903ok8y,

 

Sorry to hear about this experience. I would request you try rebooting your computer in Safe Mode (Windows) (macOS) and then relaunch Illustrator to check if it helps. If it works, there might be a third-party program interfering, and you might need to disable/uninstall it. You may try contacting your IT support for help with it.

 

Feel free to reach out if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

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