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A
Anonymous
September 29, 2022
Answered

Subscription scam

  • September 29, 2022
  • 4 replies
  • 475 views

Wow 2 years I've been paying £19,97 without realising, never used the subscription and believed i had ended the free trial. Emails gone in to junk mail... nearly £300 later such a big company not even willing to waive cancellation fee....very very dissapointing! 

This topic has been closed for replies.
Correct answer Bill Silbert

This is a user to user forum. Most of the people answering questions here are other users volunteering in their spare time. If you have an issue with Adobe then please contact Adobe Customert Care at https://helpx.adobe.com/contact.html.

4 replies

Met1
Met1
Legend
April 20, 2023

You might want to update your two yearly bank and credit card review to once a year (at least)...

A
ASHLEY295061016cqb
Participant
April 20, 2023

they are such a sleazy company and sneaky.. Lacks integrity through and through and such dishonest profit. I look forward to participating in a future class action suit

 

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
September 30, 2022

Adobe has no control over your email server/program's junk mail settings. One usually gets an email when ending a free trial. I know I always look out for confirmation emails after canceling a subscription or trial. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Bill Silbert
Community Expert
Bill SilbertCommunity ExpertCorrect answer
Community Expert
September 30, 2022

This is a user to user forum. Most of the people answering questions here are other users volunteering in their spare time. If you have an issue with Adobe then please contact Adobe Customert Care at https://helpx.adobe.com/contact.html.

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