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Correct answer Anshul_Saini

Hi @default24001834f5n33t,

 

Sorry to hear that. Multiple users have reported this issue, and we have logged a bug with the product team. I would request you to upvote this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44923840-svg-export-for-screens-not-working-properly) and your comment there. By doing this, you will keep getting updates on the issue. In the meantime, keep working on Ai 26.0.3 and, be patient & stay tuned for the updates.

 

Thanks & Regards,

Anshul Saini

3 replies

Anshul_Saini
Community Manager
Community Manager
April 18, 2022

Hi @default24001834f5n33t,

 

We are sorry for the trouble. I checked with the technical support team, and the issue is resolved by clean reinstalling the Illustrator app.

However, we have logged a bug with the product team. Let us know if the issue persists. We'd be happy to look into it.

 

Regards,

Anshul Saini

Participant
April 28, 2022
Reinstalling still doesn't fix the problem, it's broken the second time I turn it on
 
 
Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
April 28, 2022

Hi @default24001834f5n33t,

 

Sorry to hear that. Multiple users have reported this issue, and we have logged a bug with the product team. I would request you to upvote this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44923840-svg-export-for-screens-not-working-properly) and your comment there. By doing this, you will keep getting updates on the issue. In the meantime, keep working on Ai 26.0.3 and, be patient & stay tuned for the updates.

 

Thanks & Regards,

Anshul Saini

Monika Gause
Community Expert
Community Expert
April 12, 2022

If a computer reboot and preferences reset does not fix it, please post bugs to http://illustrator.uservoice.com

 

Preferences reset will erase your settings. Rename the preferences folder, because that can be undone.

The developers don't read this forum, they discuss on uservoice.

Participant
April 12, 2022

sorry the image is wrong