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Jonathan23731901nk5l
Participant
March 24, 2022
Question

TEXT AS OUTLINES ISSUE

  • March 24, 2022
  • 3 replies
  • 299 views

Hi, let me start by saying I am not technical at all!

I get sent ai fies by customers that have the text drawn as outlines  but when I iopen the file in ai, the text is not in the same style and there is a pink recatngle box aroud the text indicating that it is not correct.  I have sent thre same ai file onto a friend who when he opens the file, the corrct text is ther and oulines exactly as it should look.   Any ideas why this is happening please!  I have uploaded a screenshot of what I  get. 

 

 

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3 replies

Jacob Bugge
Community Expert
Jacob BuggeCommunity Expert
Community Expert
March 24, 2022

Jonathan,

 

I blinked twice, and Test Screen Name gave as many exquisite answers.

 

T
Test Screen Name
Legend
March 24, 2022

To be clear, the pink box means there is a missing font. So you have been misled: not all the text is outlined. 
Outlining text is considered bad practice, especially in the design stages. Good practice is said to be to agree a set of fonts and ensure all parties have them. The Adobe Fonts subscription is one way. 

J
Jonathan23731901nk5lAuthor
Participant
March 24, 2022

Thanks for yuor response.

I get the pink box quite a lot!  Normally it says what font is missing.  In this case it didn't, presunably beacuse it was oulined?  

Moving forward, how do I get all fonts upoaded onto the ai softwre so I don't encounter this again.  The files I get sent are comapny logos and text so can't agree font style in advance.

 

Thanks.

 

T
Test Screen Name
Legend
March 24, 2022

No, you cannot get a pink box if it was outlined, because there is no text. Did you try to select any text, or check it with a text tool?

 

Illustrator has access to the fonts installed in your system; you don't add them to Illustrator. The only way to harmonise fonts is to agree, and all of you may need to separately buy a font license (font sharing is not allowed by most font licenses). This is an important part of planning and a cost factor. 

Jacob Bugge
Community Expert
Jacob BuggeCommunity Expert
Community Expert
March 24, 2022

Jonathan,

 

As I (mis)understand it, your text is live Type, not outlined, and you have a substiute font because the original font is unavailable to you; it is available to your friend.

 

In other words, the font is missing on your computer.

 

It may be a matter of CC versions, if it is a font that is available in one version (that your friend has) and missing in another one (yours). In that case you can upgrade or downgrade your CC version.

 

Otherwise, it is most likely a matter of a font that only your friend has installed.

 

You can find out the font and what can be done about it.

 

Failing everything else, you can choose a font that you (can) legally have.

 

J
Jonathan23731901nk5lAuthor
Participant
March 24, 2022

Hi Jacob, thanks for your response. 

The text was (I believe) drawn as outlines, does this not mean that it is artwork rather thhan a a font that I might not have.  Therefore not having the font is not the issue?

Much appreciatd.

 

 

 

 

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