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hollys16820993
Inspiring
June 25, 2024
Answered

Text typing by itself, loads of X/boxes appear.

  • June 25, 2024
  • 2 replies
  • 646 views

When I choose the Type Box tool, and click in the document to create a Type Box or simply place text, as soon as the box is created, it fills with X's/squares and goes off on it's own continually typing the X/square. I've tried changing font, but it always defaults back to Myriad pro as it's typing. Tried fiddling with some preferences, tried shutting the program and restarting - not sure what to do. Please help! 

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Correct answer hollys16820993

Ok so after a lot of trying different things - I unplugged the keyboard and it seemed to fix it!

2 replies

hollys16820993
hollys16820993AuthorCorrect answer
Inspiring
June 25, 2024

Ok so after a lot of trying different things - I unplugged the keyboard and it seemed to fix it!

Anubhav M
Community Manager
Community Manager
June 25, 2024

Hello @hollys16820993,

We understand that encountering technical issues can be frustrating. Would you mind resetting Illustrator's preferences as described in this article (https://adobe.ly/3zf3AAG) and checking if it helps?

 

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders, the location of which is mentioned above.


Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

hollys16820993
Inspiring
August 2, 2024

so any other ideas?

hollys16820993
Inspiring
September 10, 2024

You've just marked my comment as the correct answer but i put that ages ago! It ony worked a couple of times and the issue is back and worse which is why I've just sent you the recording etc