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Forum|Forum|2 years ago
November 16, 2023
6 replies
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Im sure this is an easy fix. I am completly new to Adobe and desigining. I created a file that has some white colored text. When I submit it to my print shop to have DTF prints made my white text is not showing up. Just empty space. Any help>?

How-to

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Bobby Henderson

Community Expert

As others have said, the white ink in the print has to be defined using a custom spot color. How to name that spot color is going to depend on the service provider's print setup (their type of printer and print software or RIP application). You'll have to talk to them to get those details or just tell them which elements in your artwork need the white ink and then they can apply the proper custom spot color to it on their end.

Edit: I see this is a year old old post, but bumped by something that looks like it has a questionable link.

elixtasy

Participating Frequently

Right, so here's the issue. This is not a print file. It has nothing to do with print set up. It's an RGB file I exported as a PNG. I was always able to export PNG files with white vectors. I still believe this is a different type of issue.

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Bobby Henderson

Community Expert

The original poster's topic was about print. I mistakenly responded to that post instead of yours. Are you exporting the PNG image using the Save for Web dialog or Export for Screens? When I test either one using a selected white object I can yield a PNG image with white graphics and a transparent background.

elixtasy

Participating Frequently

I just ran into this issue in a PNG export on Ai 2025. Never happened before.

Here is the video

Monika Gause

Community Expert

If you think you have a different isuee, then why do you post in this thread?

Check if your white objects are set to either overprint or multiply.

elixtasy

Participating Frequently

Because when I tried to make a new thread Adobe community sent me here. I didn't think it would be this big of an issue since the problem is similar. But thanks everyone.. I'll move on.

Jacob Bugge

Community Expert

Patrick,

I had to leave right after posting before the sun rose, and returned four hours after it set.

In addition to what Monika and Ton said, looking at your attached image, the white parts to be printed seems to be the inner part of the pompom and a few specks of white within the red parts.

But it is impossible to see whether the white part of the pompom and the nothingness above it and outside the hat form one path or are separate.

Obviously, the nothingness must be excluded from any spot white parts.

You can make sure by adding a differently coloured path behind everything.

But since you need the white parts to be printed, I believe you are printing everything on a coloured paper/substrate, and you may need to have the white spot colour under at least the paler grey parts as well, to avoid their being too faint and appearing darker/tinted.

You could also use the spot white under the entire hat instead of using it for separate paths, then just print the grey and red parts on top of it.

Monika Gause

Community Expert

The inner white parts of that type are in the font. https://www.linotype.com/de/753123/ff-angie-open-black-product.html

Ton Frederiks

Community Expert

If you want white to print, you need to make a spot color white ink.

As Jacobe said "In normal print, white means No Print, just the (colour og the) paper"

And as Monika suggested; talk to your printer.

Monika Gause

Community Expert

There is nothing underneath your white.

Talk to your service provider how you need to provide the files to them so the white gets printed.

Jacob Bugge

Community Expert

Patrick,

In normal print, white means No Print, just the (colour of the) paper.. Depending on your Blending Mode (Transparency), of if you have Overprint White on, the whiteness can disappear.