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The cursor issue in the workspace area

New Here ,
Mar 15, 2024 Mar 15, 2024

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The cursor disappears when it enters the workspace area and doesn't allow me to work with it. It works in various menus and side windows. I've tried reinstalling the program, but I couldn't resolve it. I've seen the solution proposed at https://community.adobe.com/t5/illustrator-discussions/illustrator-cc-2017-not-displaying-a-cursor-i..., but I couldn't resolve it.
Thanks for your help.

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Bug , Performance

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correct answers 2 Correct answers

Community Expert , Mar 15, 2024 Mar 15, 2024

Did you update Windows 11 recently? This seems to be an issue with the latest Windows update. Please add your vote and comment with any system information here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-can-t-figure-out-how-to-g

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Community Expert , Mar 15, 2024 Mar 15, 2024

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Adobe
Community Expert ,
Mar 15, 2024 Mar 15, 2024

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Did you update Windows 11 recently? This seems to be an issue with the latest Windows update. Please add your vote and comment with any system information here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-...

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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New Here ,
Mar 15, 2024 Mar 15, 2024

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yes...Exactly this:
Winwos 11 Pro Insider Prewiew Build 26080.de_release.240308-1400

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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Can you revert to a non-preview build until the issue is resolved?

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