The file "example.zip" is in an unknown format and cannot be opened.

Forum|Forum|5 years ago
September 25, 2020
2 replies
2668 views

hi! may I ask why i cannot open my eps file in Illustrator? it keeps saying its an unknown format. but before this i can open it. please help me

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Correct answer Ashutosh_Mishra

Hi there,

Thanks for reaching out. Larry is absolutely correct. You are trying to open ZIP file with the app which is not supported. Please use any ZIP extractor tool(like Winzip, or 7z) and extract the files. Once done, open the extracted EPS file. Hope it helps.

Regards,

Ashutosh

Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Thanks for reaching out. Larry is absolutely correct. You are trying to open ZIP file with the app which is not supported. Please use any ZIP extractor tool(like Winzip, or 7z) and extract the files. Once done, open the extracted EPS file. Hope it helps.

Regards,

Ashutosh