The "Properties panel" has lost the information of "Quick Actions"

[jiemian_beijing5158]

In the latest version 29.3.1 of Illustrator, all the options for quick operations in my Properties panel are missing, as shown in the following picture. I'm not sure if I accidentally pressed a certain key or if there is a problem with the program.

[Anubhav M]

Hello @jiemian_beijing5158,

Could you try running Illustrator under a different administrator account (Windows / macOS) and check if it helps? If the problem persists, kindly confirm the version of the OS installed and share a small screen recording of the problem so I can investigate further.

Looking forward to hearing from you.

Anubhav

[jiemian_beijing5158]

The problem has been solved. The solution was to uninstall the latest version and roll back to version 29.1. Incidentally, after I uninstalled the software for the first time and then reinstalled the latest version, the problem remained unchanged. So I suspect that there is something wrong with the latest version. The version of my computer system is macOS 15.3.1.

[nice_contributors49815]

[Anubhav M]

Hello @jiemian_beijing5158, @nice_contributors49815,

The product team has requested additional information. Would you mind sharing a link to the logs after uploading them to file-sharing service from the following folder location:

For macOS: /Users/YOUR USERNAME/Library/Logs/Adobe/Adobe Illustrator
For Windows: C:\Users\YOUR USERNAME\AppData\Roaming\Adobe\Logs\Adobe Illustrator

Looking forward to hearing from you.

Anubhav

[jiemian_beijing5158]

Sorry, I didn't find the logs file you need in the folder location you provided. Here is a screenshot of my folder.

 

[Srishti Bali]

Hi @jiemian_beijing5158

I'm sorry to hear you're experiencing this issue. Several users from the China and Russia regions have reported the same problem. Our team is actively investigating, and you can track the progress on this UserVoice page. Please upvote to receive notifications on updates. In the meantime, you can install the older version, 29.2.1, to continue working. Thank you for your patience and understanding.

Regards,

Srishti