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Community Beginner ,
Jun 15, 2022 Jun 15, 2022

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Hi All

I am having this message pop up repeatedly and at the same time Illustrator is not deleting temp files it create, so I am also left with a ton of temp files showing on the server.

 

I have disabled all autosave settings, made no difference, also tried turning off the option for Slow Networks, again no difference. 

 

We use acronis to access a windows server so use AFP. I do know if i use SMB to connect I do not get the problem. But then I cannot use spotlight to search for files.

 

Is anyone else having these issues with tons of temp files for each Illustrator file, is there a fix or workaround?

 

I am using latest verion of illustrator 2022 and OS is Apple Monteray latest version.

 

Many thanks in advance.

Mike

 

TOPICS
Bug , Draw and design , Performance , Sync and storage

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Adobe Community Professional , Jun 15, 2022 Jun 15, 2022
This is an issue with Mac OS, Acronis and Windows servers. We have the same issue. With each upgrade Mac OS makes it worse with the security settings. Adobe's official position is to not work directly off a network share. Work locally then drag over.

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Adobe Community Professional ,
Jun 15, 2022 Jun 15, 2022

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This is an issue with Mac OS, Acronis and Windows servers. We have the same issue.

With each upgrade Mac OS makes it worse with the security settings.

Adobe's official position is to not work directly off a network share.

Work locally then drag over.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jun 16, 2022 Jun 16, 2022

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Thanks for this, work locally and then copy over not really a solution, more or a very awkward work around 😞
Dealing with huge volumes of files each day this would really slow it down.

Does anyone know of any way to use SMB connection (Problem does not happen then) but search over AFP so Spotlight is still used keeping the spped up for file searches?

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Adobe Community Professional ,
Jun 16, 2022 Jun 16, 2022

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I've always asked IT to go back to Acronis for troubleshooting. Switching between AFP and SMB isn't tennable. We ended up implementing a DAM solution for our Mac Creative dept, storing all our files through that so we avoid the Windows server issue.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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