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Can you show which PDF options you are using in your second save dialog?
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Please clarify to exactly what you are doing to create this error.
Are you doing file >> Save As >> PDF
This sounds like an error you would receive when placing a .ai InDesgin, that was saved without PDF compatible on.
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I'm saving that way: file >> Save As >> PDF
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Exactly
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Exactly what?
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Check if the box "Create Acrobat Layers from Top-Level Layers".
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The layers setting just structures the content.
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Hi,
Thanks for reaching out. We have tried to address this issue in our latest build of 24.1.2. If you are not already on v 24.1.2, then we recommend you to update to latest version and let us know how it goes.
Regards,
Srishti
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Hello, Im trying to open an .ai file but it's showing an artboard with these text. Please help I dont want to start over with my design.
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Hi @jan RAE35248813uswj,
Thank you for reaching out. Please go ahead and share the .ai file with us, and if there were any linked files used in the document, please include those as well. We'll do our best to assist you in recovering your design.
Best,
Anshul Saini
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Can you help me please?
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i am facing the same issue.