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This is an illustrator file that was saved without pdf content

New Here ,
Oct 17, 2019 Oct 17, 2019

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I've been trying to save all kinds of PDF files but the same error appears: 
"This is an illustrator file that was saved without pdf content"

I already check the "Create PDF Compatible File"

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Community Expert ,
Oct 17, 2019 Oct 17, 2019

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Can you show which PDF options you are using in your second save dialog?

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Community Expert ,
Oct 17, 2019 Oct 17, 2019

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Please clarify to exactly what you are doing to create this error.
Are you doing file >> Save As >> PDF

This sounds like an error you would receive when placing a .ai InDesgin, that was saved without PDF compatible on.

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New Here ,
Oct 17, 2019 Oct 17, 2019

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I'm saving that way: file >> Save As >> PDF

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New Here ,
Oct 17, 2019 Oct 17, 2019

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The error appear at the PDF file and I can not open on Acrobat (only show "This is an illustrator file that was saved without pdf content")

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Community Expert ,
Oct 18, 2019 Oct 18, 2019

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Where are you saving the file? Does that happen when you save it to your local harddisk?

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New Here ,
Oct 18, 2019 Oct 18, 2019

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Exactly

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Community Expert ,
Oct 18, 2019 Oct 18, 2019

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Exactly what?

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Engaged ,
Oct 18, 2019 Oct 18, 2019

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Check if the box "Create Acrobat Layers from Top-Level Layers". 

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Community Expert ,
Oct 18, 2019 Oct 18, 2019

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The layers setting just structures the content.

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Adobe Employee ,
Apr 27, 2020 Apr 27, 2020

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Hi,

 

Thanks for reaching out. We have tried to address this issue in our latest build of 24.1.2. If you are not already on v 24.1.2, then we recommend you to update to latest version and let us know how it goes. 

 

Regards,

Srishti

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New Here ,
Feb 28, 2024 Feb 28, 2024

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Hello, Im trying to open an .ai file but it's showing an artboard with these text. Please help I dont want to start over with my design.Screenshot 2024-02-29 100503.pngScreenshot 2024-02-29 100517.png

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Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi @jan RAE35248813uswj,


Thank you for reaching out. Please go ahead and share the .ai file with us, and if there were any linked files used in the document, please include those as well. We'll do our best to assist you in recovering your design.

 

Best,

Anshul Saini

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