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Glauco Junior Solieri
Glauco Junior Solieri
Participating Frequently
January 11, 2023
Answered

Too large when saving a PDF

  • January 11, 2023
  • 3 replies
  • 2576 views

Hi everyone,

I'm working with Illustrator on a large file (around 400MB). I don't know if this is the issue, but the page is very wide (around 5.300mm, height just 210mm). I'm doing this just for a different experience for my customers (so they just have to scroll left to right instead of up to down). I'm still testing this.

The issue happens when I save it in PDF, it actually does not allow me to do that. After setting all info, I click on "Save PDF" and a pop up appears saying (I'm translating from Italian) "the dimensions of the page are not within the supported interval", or something like that. It doesn't allow me to do anything, just click "ok". It doen't even allow me to report the error.

I saved this file in PDF previously for test (with less stuff in it), but it worked at the time.

Now I tried to lower the PPI, the PDF format, tried to save it in .png etc it returns me the same message.

I'm really struggling with this, please help.

Thank you very much in advance.

Good day.

Glauco.

 

This topic has been closed for replies.
Correct answer Doug A Roberts

There is a 200-inch limit in PDF exports, presumably for compatibility reasons (PDFs have/had that size limit in some versions). This is somewhat less than Illustrator's maximum document size, so occasionally users see this error when trying to save huge PDFs.

3 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 25, 2023

Hello @Glauco Junior Solieri,

 

Thanks for reaching out. I hope the suggestions shared by Ton and Doug helped resolve the problem.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
January 11, 2023

It will allow you to do that when you create a large document file first like 6.300mm X 210mm and create an artboard of 5.300mm X 210mm.

Doug A Roberts
Community Expert
Doug A RobertsCommunity ExpertCorrect answer
Community Expert
January 11, 2023

There is a 200-inch limit in PDF exports, presumably for compatibility reasons (PDFs have/had that size limit in some versions). This is somewhat less than Illustrator's maximum document size, so occasionally users see this error when trying to save huge PDFs.

Glauco Junior Solieri
Glauco Junior SolieriAuthor
Participating Frequently
March 13, 2023

Ok thank you very much!

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