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toolbars not offering dropdown menus

Community Beginner ,
Dec 19, 2017 Dec 19, 2017

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Working on Adobe Illustrator CC 18 (20.0.1) on a mac running OS 10.11.6. A number of my toolbars are not providing dropdown menus. More specifically, I cannot click on the arrow next to the type size to see a drop down of menu options. Noticed the same for Transparency tool; the drop down does not work so I cannot change the transparency effect. Has anyone experienced this issue and found a fix? Thanks.

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correct answers 2 Correct answers

Adobe Employee , Dec 19, 2017 Dec 19, 2017

Hi designmade,

As per your query, drop-down menus of few panels are not working. In that case please try resetting preferences for Illustrator.

How to set preferences in Illustrator

Regards,

Srishti

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Explorer , Feb 06, 2023 Feb 06, 2023

Prefernece dump did not solve. I have no sub-menus; cant change arrow tool; can‘t change units. Been corresponding and chatting with Adobe with no solve.  Just did deep clean app remove and re-install. Found it works on newly created user. Very puzzling and annoying.

 

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Same issue for me. Absolutely confounds belief, how is this even a problem? We've had drop-downs for 40 years now. I have to constantly log-in to do ANYTHING. I have to google 'How-to's' and troubleshooting every week! But in my defense I've only been using Adobe software every day for the last 32 years, so...

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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So you have no drop downs in panels?

Or you have the issue with the toolbar shown in one of the posts in this thread?

 

Do you also have 2 monitors? Which system?

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