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Transparency and image/shape/object outline issue

New Here ,
Sep 11, 2025 Sep 11, 2025

Illustrator has been playing up and recently it has been failing to load shapes and images from template files i have been using for over a year. It is also adding background to shapes when im moving the shape but then dissapears when it stops moving. It's also messing up when adjusting the transparency of a shape or object. This has only happened in the last few days. I have tried uninstalling illustrator and then re-installing it as well as resetting my preferences but no changes. Any idea what might be going on. Images attached for reference.

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correct answers 1 Correct answer

Community Expert , Sep 12, 2025 Sep 12, 2025

Are there any clipping masks involved? Does it behave better when you switch from GPU to CPU Preview: Cmd E or Ctrl E?

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Community Expert ,
Sep 12, 2025 Sep 12, 2025

Are there any clipping masks involved? Does it behave better when you switch from GPU to CPU Preview: Cmd E or Ctrl E?

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New Here ,
Sep 14, 2025 Sep 14, 2025

Lifesaver! Thank you! Somehow I had changed over to GPU and yes it was mainly in relation to clipping masks where it had the biggest issue. It also fixed the shape background issue.

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Community Expert ,
Sep 15, 2025 Sep 15, 2025
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Good to hear that helped.

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Community Expert ,
Sep 12, 2025 Sep 12, 2025

Also try to update your GPU driver. 

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