Participant

Question

Transparent background, but White Background shows up after save as

Forum|Forum|3 years ago
October 3, 2022
4 replies
673 views

Please help!

I've found that there's a weird addition of a white background to my eps file, even though its not there when I'm editing.

Thanks so much!

Import and export

This topic has been closed for replies.

C

Carolina26348056lz4qAuthor

Participant

I think something is going on as even when I select save as transparent background, this is still what i get with my other files as well.

Monika Gause

Community Expert

This is typically what happens in an EPS when transparency is involved. Please show us the effects you applied anywhere in this artwork.

C

Carolina26348056lz4qAuthor

Participant

Hi! Does this help? I exported into the file into photoshop and that border that appears after saving form illustrator comes up as transparent... i just still don't know how to get rid of the white band or how that band even got there in the first place

Monika Gause

Community Expert

That object is inside a named layer or group. I don't think Illustrator created it on its own.

Please check the source file.

Also: are you really sure that you need an EPS? It's last century's file format and causes issues in a lot of workflows.

Doug A Roberts

Community Expert

Did you check 'Use Artboards' in the file browser window on save?

Could be the bounding box of the text object.

C

Carolina26348056lz4qAuthor

Participant

Hi there, Thanks for the help! However, I checked off 'Use Artboards' and there's still a little border.

Ton Frederiks

Community Expert

Maybe the size of your artboard contains fractional pixels, if so, you can try this:

Show the ruler and right click on it to set the units to pixels.

Double click the intersection of the rulers to set the 0/0 point to the upper left corner of the Artboard.

Double click the Artboard tool and remove the fractional bit from the Width and height values.

Mylenium

Legend

Anny additional appearance stuff on the text or background? Are you cahnging the DPI settings somewhere after the fact so that it may lead to AI miscalculating dimensions? Also drill into the actual layer structure to see if any stray paths or anchor points are there that may cause the extra bounding box. Those would be the first things to check. Additionally, of course export to an alternate format and see if it behaves the same.

Mylenium

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