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transparent background display problems

New Here ,
Nov 18, 2022 Nov 18, 2022

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hi all, i have a problem with displaying transparencies after exposing on mac. The transparent background is not displayed after exposure, it is white, if I open the .ai or .pdf file I see it all white, but the file is not damaged, because when I open it on Ai it shows transparency. I can save the file in such a way that I can see the transparency even with Preview?

 

  i have the latest adobe and my mac is updeted 

 

image in adobe

Schermata 2022-11-18 alle 13.47.33.png

 

image on preview /total white)

Schermata 2022-11-18 alle 13.47.22.png

TOPICS
Bug , How to , Import and export , Performance

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

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I don't think Preview has the option to show a transparency grid.

Acrobat does and you can turn it on in the Preferences.

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New Here ,
Nov 18, 2022 Nov 18, 2022

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Prexiew have the option, i can see the trasparency in PNG file, and in others AI or PDF file 

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

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In Preview I can turn on "Show image background" and that works for png, but not for PDF.

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Guide ,
Nov 18, 2022 Nov 18, 2022

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On the apple web site it says "Preview supports a large set of image file types, including JPEG, PNG, PSD, and TIFF" - it does not mention AI or PDF, and you would think they would, if it did...

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Community Expert ,
Nov 18, 2022 Nov 18, 2022

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Well, Preview can create (from PostScript files), Open and export as PDF...

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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Hello @Arturo27201858sqys,

 

Sorry to hear about this experience. I hope the suggestions shared by Ton and Met1 helped resolve the problem. If not, kindly try using Adobe Bridge (https://helpx.adobe.com/bridge/get-started.html) for managing and previewing your work files (AI/PSD/PDF and many more) and check if it helps.

 

Looking forward to your response.

 

Thanks,

Anubhav

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