Skip to main content
Participating Frequently
February 11, 2021
Question

trouble with Illustrator. After the last update

  • February 11, 2021
  • 1 reply
  • 2444 views

Hello!
I'm having trouble with Illustrator. After the last update, it gives a driver error. No driver updates are coming out for my laptop. How can this problem be solved?

 

This topic has been closed for replies.

1 reply

Doug A Roberts
Community Expert
Community Expert
February 11, 2021

Does it work normally if you ask it to continue with known errors?

Participating Frequently
February 11, 2021

Yes, it works, but it seems to me that it has become slower and sometimes freezes.
And ... This warning appears every time you start Illustrator

Participant
February 11, 2021

What I mean is, I believe the report is perhaps overly cautious.

Illustrator users report lots of GPU/visual bugs on these forums. In theory, if your system doesn't show a compatibility error, these shouldn't occur (I wonder if that will hold true?). Without being able to solve all these, I think this is a fallback so the developers can push the issue back to the user's system. But Illustrator may still be useable even with these errors -- nothing should have changed between 25.1 and 25.2 to upset this.


Hi Doug,

 

I am experiencing the same error, and was advised to turn off the notification as well. However, the problem persists. If I try and work on larger files, Illustrator gives me an error that I do not have enough RAM.

Never had this issue before. I posted about this myself two days ago, and the problem is still present. I think it has to do with Illustrator, not an individuals system.