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Type on path tool bug

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The type on path tool is bugging out.
It randomly scatters all the letters all over and even outside the work area.
Closing and opening the file sometimes displays the tekst correctly again but soon it descends into utter mayhem all over.

As you can see in the example.
The 'correct' one exploded as well when I made the screenshot.
The other attached image displays it correctly.

My Illustrator is up to date and running on a 2022 macbook pro 16".

Also, my computer just crashed and restarted but I'm not sure if it's related.

The bug is still there however.

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S

sophia26047748u35n

Participant

Same thing here! Very frustrating problem as I am working on client projects and my files won't even save properly. I will get them back to normal witin illustrator, save my changes, save my work... and same thing all over again.

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Anshul_Saini

Community Manager

Hi everyone,

We are sorry for the trouble. We are unable to replicate the issue on Illustrator 28.6 prerelease. A couple of users have confirmed this on another post.

I would request everyone experiencing this problem to wait for the official release later this month. In the meantime, you can try installing the Illustrator Beta build 28.7 or Prerelease build 28.6 as a workaround.

Thank you for your patience.

Best regards,
Anshul Saini

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D

Daniel25971572n7g1

Participating Frequently

Hi there,

Writing out of an enormous sense of frustration with this issue and looking for a solution urgently as it is impacting my workflow on a priority job.

I'm using the latest version of Illustrator, the latest version on Mac OS, and running a MacBook M1 Pro with ample power.

I'm routinely losing my text on a path as per the screenshots and attachment below, with four circular paths being utilised for a series of labels I'm working on. Sometimes this occurs while the document is open (typically after saving), but usually occurs when closing and reopening the docoument, I'll find three of the four circular paths on each artboard blown out with letters scattered at a great distances around the workspace. While I can recover the text to the path by selecting the appropriate layer and then reselect the path (with the type tool) - I have dozens of these errors occurring across multiple locked layers and I simply can't keep doing this.

It's driving me nuts, please help me!!!

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Daniel25971572n7g1

Participating Frequently

I've replicated this with a range of stock standard fonts as well as the one i'm using in the images above so I don't believe it is an issue with the font 'Rohyt'.

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Anubhav M

Community Manager

Hello @Daniel25971572n7g1,

Sorry to hear that you're experiencing this issue with the Type on Path tool in Adobe Illustrator. To better assist you, would you mind sharing some more details, like the version of Illustrator where this file was originally created, whether this problem persists with new files as well, and if there are any reproducible steps?

Additionally, kindly share the Cloud Document again (https://adobe.ly/3PKuSUS) with Link Settings for Public and Save a Copy enabled so that we can check this with the team.

Looking forward to hearing from you.

Thanks,

Anubhav

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J

jessicah64115622

Participant

I am having this same issue. Last week, I was able to restart and it went away. Today, not working.

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Anubhav M

Community Manager

Hello @jessicah64115622,

We understand that encountering technical issues can be frustrating. Would you mind updating the OS (macOS / Windows) and the Illustrator app to the latest version and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and sharing your observations.

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://adobe.ly/3SEvV9B), and a screen recording of the problem (https://adobe.ly/3uqwQTb), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

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Tay246959419gxh

Participant

I am STILL having this probelm, its so annoying. I have tried everything reccomended within the posts related and still isnt fixed. If anyone has anything else I can try i'm all ears....

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Anubhav M

Community Manager

Hello Tay246959419gxh,

Sorry to hear that you're experiencing this issue with the Type on Path tool in Adobe Illustrator. To better assist you, would you mind sharing more details, like the exact version of the OS/Illustrator, a sample file (https://adobe.ly/48I57f6), and a screen recording of the problem (https://adobe.ly/48EvNxc), so we can investigate this further? Additionally, it would be helpful to know in which version of Illustrator the file was created and if the issue persists in new files as well.

Looking forward to hearing from you.

Thanks,

Anubhav

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Sharyl326206420ywb

Participant

I have had this problem. My work-a-round is to lock all layers except the layer with the text. Then "select all" to select text. By clicking on the font size menu, the text reappeared. Then I converted the text to outliines. I am using Illustrator on three computers. This computer at work is running version is 27.9. The computer the at home is running an older version from creative cloud. I hope this is helpful. I included an early verision with text disappearing and a version with text outlined.

Sharyl

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Participant

https://assets.adobe.com/id/urn:aaid:sc:US:c83119ba-94f8-4218-a8d4-9e8f1c729dd0?view=published

Type on a path using work around:

1. Locking all layers but one.

2. Using keystroke "control a" to selecting type on a path

3. Using cursor to select font size but not changing anything. The type reapperars!

4. Convert type to object.

https://assets.adobe.com/id/urn:aaid:sc:US:c83119ba-94f8-4218-a8d4-9e8f1c729dd0?view=published

Type on a path without work around

I used 3 computers with different versions of Illustrator in creative cloud.

Best,

Sharyl

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Z

zbabyk

Participant

Same thing has happened to me across multiple projects. Scatters the letters all over the page and they are seemingly uneditable. Was there ever a resolution here on a fix?

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Anshul_Saini

Community Manager

Hi @zbabyk,

I'm sorry to hear that you're experiencing this issue with the Type on Path tool in Adobe Illustrator. This seems to be a persistent problem reported by several users.

To better assist you, could you please share the file where you are encountering this problem? Additionally, it would be helpful to know in which version of Illustrator the file was created and if the issue persists in new files as well.

Thank you for your patience, and I look forward to assisting you further.

Best,

Anshul Saini

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Vicente Tonat327953116kbb

Participant

I recommend making it work, and then converting the text into an outline THEN saving. It won't bug out that way.

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Invadox

Participant

Hey! Idk if the issues was fixed already but I figured out copy pasting the path works.

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Draxeiro

Participating Frequently

Here's an update from this side:

I've reported the bug (which seems to be caused by placing texts on multiple circular paths) on the Illustrator Uservoice site and was informed there that the latest beta should address this bug. So I installed the beta version and tested (mind you, you still need to fix the scattered texts by clicking on the path with text to path tool) but now the changes seem to stick.

Will do some additional testing but by the looks of it this annoying bug should be fixed in the next version.

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