Type on path tool bug

[Asyouwere Medewerker-1]

The type on path tool is bugging out.
It randomly scatters all the letters all over and even outside the work area.
Closing and opening the file sometimes displays the tekst correctly again but soon it descends into utter mayhem all over.

As you can see in the example.
The 'correct' one exploded as well when I made the screenshot.
The other attached image displays it correctly.

My Illustrator is up to date and running on a 2022 macbook pro 16".

Also, my computer just crashed and restarted but I'm not sure if it's related.

The bug is still there however.

[Monika Gause]

So what is happening step by step? You draw a line and then you use the Type on path tool and click on the line and then?

The crash might have ruined your preferences. So you might want to reboot the computer and rest the preferences (which will erase all your settings)

[Asyouwere Medewerker-1]

I designed them more than a week ago and everything was fine.

So just the usual, make a circle > type on path > switch on to the inside by pulling the middle: _|_ thing.

All was fine until I opened illustrator today and it just started happening out of nowhere.

I'll go ahead and try that although I highly doubt that was the cause.

Pretty sure this is the same bug someone here posted about in december 2022.

[Asyouwere Medewerker-1]

So I did a complet reinstal of Illustrator and it's still doing it.

Very frustrating since I really need this to work to finish my project.

I'd report a bug but it's making me sign up to this other thing.

Why can't I just submit bugs with my Adobe account, this makes no sense to me.

If anyone has an answer please let me know!

[Monika Gause]

The engineers decided to use that other platform and unfortunately that is that.

I can post a bug report there with a link to this thread, but it probably will not help a lot.

[Asyouwere Medewerker-1]

Well, thanks anyway! Appreciate it.

I remade the thing from scratch and it seems stable now so fingers crossed.

[Monika Gause]

It might be a corrupt file. These things happen. Please update this thread if it happens again. You might need to have Customer Care take a look.

[Draxeiro]

I can report that the exact same bug popped up here in a document containing multiple paths with type on them. So that seems to be a common ground.

Everything worked as it should until reopening the file, then the text is scattered all over the place.

Windows 11 here, Illustrator also fully up to date.

Interestingly if you try to rectify the scattered texts by clicking on the path with the type to path tool it will indicate the text was created in a different version of Illustrator (which is not the case). If you then re-save and re-open the texts are scattered again.

This is a very annoying bug and almost impossible to work with. As fixing it will only have you see it scattered again next time you open it.

So by all means have Customer Care take a look and hopefully this bug can get fixed soon.

[Draxeiro]

Here's an update from this side:

I've reported the bug (which seems to be caused by placing texts on multiple circular paths) on the Illustrator Uservoice site and was informed there that the latest beta should address this bug. So I installed the beta version and tested (mind you, you still need to fix the scattered texts by clicking on the path with text to path tool) but now the changes seem to stick.

Will do some additional testing but by the looks of it this annoying bug should be fixed in the next version.

[NJCREATIVE]

I am having the same issue... any updates on when this will be fixed?

[Invadox]

Hey! Idk if the issues was fixed already but I figured out copy pasting the path works.