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I have found that if i change the scale to 100% in the windows settings, i can get the UI scaling to come up with three options. The largest options is still way to small for my eyes, the create new button is still only 25mm wide and most text is 4mm high. I want to be able to use illustrator without needing a blemmin magnifying glass. Indesign seems to fit to the screen percantage when i enlarge it.
This is not ideal as i want all the rest of my programmes to be large too.
Reverting back to being 140% scaling and working in tiny illustrator. This is really something that should be fixed.
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You never gave us your system specs but I suspect your screen resolution is not high enough for Illustrator to offer you the UI Scaling option.
What is your screen resolution and what type of graphics card do you have? Are you using the latest drivers for your graphics card and have you installed the latest updates for Windows?