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Participant
October 13, 2023
Question

Unable to accept (unclickable) Terms of use on Illustrator.

  • October 13, 2023
  • 1 reply
  • 341 views

I tried multiple solutions provided but still i'm not able to accpect the Terms of Use or the accpect button..

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1 reply

Anshul_Saini
Community Manager
Community Manager
October 16, 2023

Hi @Aaron32893424b8wx,

 

I'm sorry to hear you're facing issues accepting the Terms of Use in Illustrator. To assist you better, would you mind sharing the screenshot of the dialog box and confirming when it occurs? Also, please confirm the AI & OS versions.

 

Additionally, have you tried pressing the Tab key to move around & press the enter workaround?

 

Please try and let me know how it goes.

 

Best,

Anshul Saini