Unable to access hands-on tutorials in Illustrator

[Nouha358113659ioe]

Once I click the handons tutrial the attached error appears 

[Monika Gause]

Do you have antivirus or something blocking website traffic? Maybe Little Snitch or the like?

[Mike_Gondek]

What happens if you click on the go to home screen, do these options come up?

Have you tried restarting your computer and checking that Adobe Cloud is up & running? 

[Anubhav M]

Hello @Nouha358113659ioe,

We understand that technical issues can be frustrating. I hope Mike and Monika's suggestions helped resolve the problem. If not, kindly try running Illustrator under Safe Mode (Windows / macOS) and sharing your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

[Anubhav M]

Hello @Nouha358113659ioe,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Thanks,
Anubhav