Skip to main content
M
mj_______________________
Participating Frequently
May 15, 2020
Question

Unable to close Color panel in Illustrator 2020 on macOS Catalina

  • May 15, 2020
  • 2 replies
  • 535 views

Is there a way to disable this? Right now I just put it off on another screen so it's not in the way. I saw somewhere mentioning using the X shortcut but that doesn't do much in closing the panel. Is it possible to script this to remind closed? 

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Srishti_Bali
Srishti_Bali
Legend
May 15, 2020

That's definitely not normal. Did you try resetting Illustrator preferences? If not, please try following these steps and let us know how it goes:

  • Close all Adobe applications.  
  • Go to Location C:\Users\user\AppData\Roaming\Adobe  
  • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old  
  • Launch Illustrator from the Creative Cloud.  

 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

M
mj_______________________Author
Participating Frequently
May 15, 2020

I figured out that it's when I click on the fill/swatch pallet at the bottom of the tools bar:

I guess it force opens the color panel. Resetting my preferences didn't change the behavior 

Srishti_Bali
Srishti_Bali
Legend
May 15, 2020

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. Could you please confirm which OS and version of Illustrator you are working on? What happens when you close the panel by clicking X on the top-left corner of the panel?

 

 

Regards,

Srishti

M
mj_______________________Author
Participating Frequently
May 15, 2020

Using Catalina and Illustrator 2020 (24.1.2 )

Yeah, that works until it auto opens again. Dunno why it opens on its own, pretty distracting. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices