cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Unable to download..

kiameshap27106958
New Here ,
Nov 14, 2016 Nov 14, 2016

"You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms."

Above is the error message. could someone tell exactly what I need to do? There are no updates availible for my MAC right now. Thanks!

288
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe

Explore related tutorials & articles

replies 4 Replies 4
latest latest Jump to latest reply
kiameshap27106958
New Here ,
Nov 14, 2016 Nov 14, 2016

Software  OS X 10.9.5 (13F1911)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Doug A Roberts Community Expert
Community Expert ,
Nov 15, 2016 Nov 15, 2016
In Response To kiameshap27106958

the most recent illustrator update ditched Yosemite (10.9) support.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jacob Bugge Community Expert
Community Expert ,
Nov 15, 2016 Nov 15, 2016
In Response To kiameshap27106958

Kia,

Here are the system requierements, which are both maximum and minimu, I am afraid:

https://helpx.adobe.com/illustrator/system-requirements.html

You may need to settle for less than the latest, or upgrade the OS if applicable.

Edit: Hi Doug.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Ton Frederiks Community Expert
Community Expert ,
Nov 15, 2016 Nov 15, 2016
LATEST

macOS - How to Upgrade - Apple

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Learning Resources for Illustrator
Getting started with Illustrator
Open in a new window
Learn from video tutorials
Open in a new window
What is new in Illustrator
Performance enhancements in Illustrator
Open in a new window
Crash on launch and known issues
Illustrator is crashing on launch
Open in a new window
Fixed issues
Known issues
Open in a new window
Fonts and Typography in Illustrator
Getting started with fonts in Illustrator
Open in a new window
FAQ and Troubleshooting tips
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices