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sarahc17678925
sarahc17678925
Participant
September 17, 2020
Answered

Unable to export to SVG

  • September 17, 2020
  • 3 replies
  • 15191 views

I have spent the last week trying to get Illustrator to export svg. Totally fine before. Spent 3.5 huors with support team totally wrecking my graphics settings, then having to kick them out and reinstall everything.

 

The export starts, then either looks done or freezes totally. Nothing exports. 

 

I really need svgs as I am a web developer. what on earth is going on? Everything is up to date. 

    Correct answer Ashutosh_Mishra

    This looks like a file specific issue. Shared file was behaving the same way as you explained in your post. Instead of using Export option, I used Save as a copy to save the file as SVG.  Took some time but got SVG files using this method. You may try this on your end as well. Please download the files from here.

    Hope it helps.

    3 replies

    savagequest
    savagequest
    Inspiring
    September 22, 2025

    I'm on Illustrator v 29.8.1

    I'm getting these screens when trying to export SVG files, have done this for over a decade and, all of the sudden nothing is working for the SVG file format, will not save out no matter what I've tried.   

     

     

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    September 25, 2025

    Hello @savagequest,

    Kindly continue the conversation here to avoid confusion: https://adobe.ly/4nnhbKw

    Anubhav

    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    September 18, 2020

    Hi Sarah,

     

    Thanks for sharing the file with us. I have converted your file to SVG. Please get it from here.

    Let us know if it helps.

     

    Regards,

    Ashutosh

    sarahc17678925
    sarahc17678925Author
    Participant
    September 18, 2020

    Thank you, not really though I still have several other files and new clients coming on. i need to be able to export to svg.

    sarahc17678925
    sarahc17678925Author
    Participant
    September 18, 2020

    And I need each artboard as a separate svg, they aren't much use to me as one giant document. It's not really the point of a logo is it. 

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 17, 2020

    What's in your file? Can you upload your file to Dropbox or the like for someone to test?

    sarahc17678925
    sarahc17678925Author
    Participant
    September 18, 2020

    Hi Monkia. Literally every single one of my files on both my desktop and my laptop have the same issue. 

     

    Here's oneo f them: https://1drv.ms/u/s!AtNRgbX6oglhit4ZexjdIOneRnIM1Q?e=NlhXza

    Jake Arthur
    Jake Arthur
    Participating Frequently
    October 21, 2024

    Hi @Ana23840758bs0j, 

     

    This seems to be a looping problem for years. People complain and then eventually a work around, the issue disappears or an update fixes with plenty more thoughts on the cause and resolution.

    So far there is no explanation to what causes this and with the main resolution being updates, is it a bug?
    And how since 2017 or potentially earlier has this issue kept reoccuring?

    Direction on how this issue arises and can be fixed would be greatly appreciated by many I would assume.

    It's tricky finding the correct conversation and impossible to find the cause let alone an actual solution. It's costing me time and money to pay for a program that doesn't function properly.


    Sorry @Ana23840758bs0j , mouse slipped. Messages intended for @Anubhav M .

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