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Shawnycan19538051
Participant
August 10, 2021
Question

Unable to find/ locate Rotate Canvas tool in Tool Menu and access it using shift + H in Illustrator

  • August 10, 2021
  • 1 reply
  • 570 views

For the life of me I can not find the Rotate canvas tool in illustrator. I have searched my tool panel options and it is not showing (I have all the tool selected and showing in my advanced tool bar).
I have gone through my preferences and can not find an enable disable option for it either.

If I try to use the shortcut key (Shift + H) i just get the hand tool and not option to rotate my canvas.

I am using a cloud account on a PC

 

 

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    1 reply

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 10, 2021

    Hi there,

     

    Sorry about the trouble. Could you please share a few more details like:

    • OS and version of Illustrator
    • When was the last time you were able to use this tool?
    • Are there any recent changes made to your system? For example, any antivirus, system updates, or web extensions installed recently.
    • Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help to resolve the issue?
      Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

     

    Also, you may try running the app in Safe Mode and check if shift + h works there. It starts your system to perform certain checks and prevent third-party software/ services from automatically loading or opening.

     

    Looking forward to your response.

     

    Thanks & Regards,

    Anshul Saini

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