Unable to find recently downloaded Illustrator plug-ins

[Sashalxrd]

Hey, I've just downloaded three illustrator plug-ins through the adobe cloud application. I've relaunched illustrator as thats what you have to do to be able to see the new plug-ins/extensions but nothing is showing. Is there something else I can do for this to work please? I've attached an image below.

 

[CarlosCanto]

What plugins did you download? 

Extensions will show up in the menu shown in your screenshot if they have one, but plugins could have their own menu or no menu at all.

[Sashalxrd]

 These are the 3 plug-ins I've installed. Do you know how I can find them within the software or any other menus?

[J E L]

Hi @Sashalxrd, Did you look under Window > Extensions?

[Sashalxrd]

Hey, yes thats the first place i've looked and nothing seems to show?

[J E L]

That's so strange. Maybe close down, uninstall the plug-in, reinstall, launch Illustrator and try it again? When logged into the Exchange with your Adobe ID, it should show as Acquired. Let us know!

[CarlosCanto]

I just installed Arranger and it shows up in the Extensions menu. Other than uninstalling and reinstalling I don't know what else to do.

[J E L]

@Sashalxrd were you able to get it to show up? There is an extension manager that might work for some users if CC installation isn't working. I have no experience with it and don't know if it is reliable. The software engineer claims it is “recommended by Adobe.” Anastasiy's Extension Manager for Adobe platform

[Sashalxrd]

okay perfect I'll give that a try 

[Sashalxrd]

This might be something seperate I'm not sure, but I've noticed theres a plug-ins folder within the adobe illustrator folder. Could that solve the problem if its a case of dragging plug-ins manually in here??

[J E L]

@Sashalxrd Sure, try that to see if it works. Especially if you use a direct download. However, back when you first posted, I looked for the folder where the plug-in lives, but it's not in the Photoshop or Illustrator Plug-ins folder. I searched my entire drive and never found it. I was looking for the name "Icons8" and "adobe-icons8" so maybe it's named something else. Once you use an icon, a folder is automatically created that stores the .png files. Maybe this is a cloud-based plug-in and works through the CC desktop? You could also send an email to: support@icons8.com. I don't know why it's not showing up for you!

Here is where the plug-in folders are located:
Mac: /Applications/Adobe Photoshop (or Illustrator) CC [version]/Plug-ins
Windows: C:\Program Files\Adobe\Adobe Photoshop (or Illustrator) CC [version]\Plug-ins

ETA: (not enough coffee) that was my InDesign plug-in folder! Here is Illustrator, and it's not in the Extensions folder either under anything named "icons."

[CarlosCanto · Accepted solution]

on Windows, the User Extensions folder is located here

C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

[J E L]

Brilliant, @CarlosCanto. And there it is! Many thanks.

[Sashalxrd]

Thank you, although I'm using an Imac. Would you know where that is located too?

[J E L]

@Sashalxrd It should be: /Users/[name]/Library/Application Support/Adobe/CEP/extensions.

I'm curious to know if you have a copy there or not after trying to install it with CC. These are the folders within the plug-in folder you should see: 

[CarlosCanto]

I'm curious too, it's strange the Extensions are not showing up. Perhaps Illustrator is not installed in the default folder?

[CarlosCanto]

you should have a "common files" folder as well, somewhere in Library? Apps? sorry not a mac user