Unable to import settings: Settings in the file do not match the current locale

Explorer ,
Apr 28, 2020 Apr 28, 2020

Copy link to clipboard

Copied

Hello there!

Ever since I use AI (almost 10 years) I swear to God import settings has been my karma and I've never been able to import my previous settings, no kidding, not once, not ever.

 

I get the error: Settings in the file do not match the current locale. I have just refreshed my PC so the version (the latest) is the same I had 2 days ago.

 

 

TOPICS
Bug , Import and export , Tools

Views

798

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 24, 2020 May 24, 2020

Copy link to clipboard

Copied

Which language is Illustrator set to?

Which language does the system have?

 

Unfortunately migrating preferences has caused a lot of issues when updating Illustrator, so is not recommended.

If you want to put the other things in the settings folder to their locations, you can unpack the settings and then move the files where they belong manually.

https://www.vektorgarten.de/illustrator-settings.html

 

To unpack the settings file, add the extension .zip to it and then unpack it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2022 Feb 19, 2022

Copy link to clipboard

Copied

@Monika GauseHello,

Just for checking my Export-Import limitation, I manually deleted the folder: Users → User Name → AppData → Roaming → Adobe → Adobe Illustrator 26 Settings and tried to import the settings inside the Adobe Illustrator Application. It worked for me and successfully imported all the previous settings. N.B: The exported folder was from the same System (PC).

 

But when I try to import the settings into another PC, it doesn't work and shows the massage as Mr. @Piter1288  told. But I am using the same Version of Adobe Illustrator in both PC's.

 

N.B: I am using Adobe Illustrator 2022 v26.0.1.731 in Both System (PC's).

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

Copy link to clipboard

Copied

Is it the same language in both systems?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 22, 2022 Feb 22, 2022

Copy link to clipboard

Copied

Yes. Same language (en_US) in both systems.

Is there any other way / solution ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

Hi @Monika Gause ,

I think you are right. Language is different.

In the "Adobe Illustrator 26 Settings" folder, in one System the folder name is "en_GB" and in other system folder name is "en_US". That's the cause I guess.

So, If i change the laguage in another PC the problem will be solved. Right ?

How can I chage the language ?

For both system I have checked the language inside the control panel, it's English (US) in both. Screenshot attached.

Language.jpg

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

You have to install Illustrator in the correct language. It would be best to first uninstall, then change the install language in the Creative Cloud app and then install. That will set up the folders.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

Great.

That worked.
Thanks a lot.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

Copy link to clipboard

Copied

LATEST

Glad you could solve it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines