Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unable to move placed artboard in Illustrator

New Here ,
Sep 26, 2024 Sep 26, 2024
Just started having issues with trying to move placed photos on an Illustrator artboard. Anyone else having this issue?
TOPICS
Bug
328
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Sep 26, 2024 Sep 26, 2024

Hello @Gankie,

Thanks for reaching out. Would you mind sharing more details, like the OS/Illustrator version, whether Illustrator behaves this way with all files, and a screen recording of your workflow and the problem so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2024 Sep 26, 2024

Illustrator version 28.7.1 - cloud running on a Macbook Pro 14" 2023 with 96G of memory.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 27, 2024 Sep 27, 2024

Hi @Gankie, thank you for sharing the details. I understand how frustrating it must be not being able to move placed images, especially when everything else seems to be working fine.

 

If you’re running any desktop management apps like Magnet or Rectangle, they can sometimes interfere with Illustrator’s behavior. Try closing them while using Illustrator or exclude Illustrator from these apps.

 

You could also try running Illustrator in Safe Mode to see if that helps. This can rule out any third-party conflicts.

 

If the issue persists, let us know, and we’ll keep troubleshooting together!

 

Best regards,

Anshul Saini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 28, 2024 Sep 28, 2024
LATEST

Sometimes it happens with me when the view accidnetly switched to CPU preview .

you may try pressing ( cmd + E on Mac ) ,  ( ctrl + E on windows ) to switch to GPU preview  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines