Unable to move placed artboard in Illustrator

Forum|Forum|1 year ago
September 26, 2024
3 replies
291 views

Just started having issues with trying to move placed photos on an Illustrator artboard. Anyone else having this issue?

Bug

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Mohammad.Harb

Community Expert

Sometimes it happens with me when the view accidnetly switched to CPU preview .

you may try pressing ( cmd + E on Mac ) , ( ctrl + E on windows ) to switch to GPU preview

G

GankieAuthor

New Participant

Illustrator version 28.7.1 - cloud running on a Macbook Pro 14" 2023 with 96G of memory.

Anshul_Saini

Community Manager

Hi @Gankie, thank you for sharing the details. I understand how frustrating it must be not being able to move placed images, especially when everything else seems to be working fine.

If you’re running any desktop management apps like Magnet or Rectangle, they can sometimes interfere with Illustrator’s behavior. Try closing them while using Illustrator or exclude Illustrator from these apps.

You could also try running Illustrator in Safe Mode to see if that helps. This can rule out any third-party conflicts.

If the issue persists, let us know, and we’ll keep troubleshooting together!

Best regards,

Anshul Saini

A

Anubhav M

Community Manager

Hello @Gankie,

Thanks for reaching out. Would you mind sharing more details, like the OS/Illustrator version, whether Illustrator behaves this way with all files, and a screen recording of your workflow and the problem so we can better assist you?

Looking forward to hearing from you.

Thanks,

Anubhav

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