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Participating Frequently
October 17, 2024
Question

Unable to open DWG files

  • October 17, 2024
  • 2 replies
  • 6837 views

28.5 - works fine

28.6 - crash

28.7+ - error [UNKN]

 

Also since last year if dwg file contains external references illustrator will thorw  Error 2066 or 2067.  Not fixed.

 

Illustrator does not support DWG anymore?

This topic has been closed for replies.

2 replies

Participant
November 15, 2024

Any chance you were able to figure this out? I cannot get my work done as illustrator crashes when I try to open or place a DWG file. I cannot seem to find a helpful solution for simply opening my CAD files in AI as I used to do....going crazy!

SlokkyAuthor
Participating Frequently
November 15, 2024

looks like in 29.1 this was fixed.

Participant
November 17, 2024

I am using 29.0.1 and having a simialr issue.
I try top open or place a DWG file (saved back to ACAD 2010) and Illustrator just crashes. No error message or anything.
I have also tried this with a DXF R2010 frile out o CADA 2018 and have the same issue.

Anubhav M
Community Manager
Community Manager
October 17, 2024

Hello @Slokky,

I am sorry to hear about your experience. Would you mind sharing a sample DWG file after uploading it to Dropbox/Google Drive/etc., along with details like what application/version the file was created from and screenshots of the export settings used so I can check it with the team?

Looking forward to hearing from you.

 

Anubhav

SlokkyAuthor
Participating Frequently
October 18, 2024

Hello, all our files share one symbol and seems it's  causing the problem. 

Saved with last version of autocad, tried different file formats from 97 to 2018. Same result. 

As usual, 28.5 opens fine, Illustrator 2025 throws an error [UNKN]. 

 

Forum does not allow to attach dwg or zip files, here is the  link to mediafire

 

SlokkyAuthor
Participating Frequently
October 24, 2024

Hi @Slokky,

Thank you for providing the details. It appears that the file was corrupted, but I managed to recover it. Here’s a link to the recovered AI and DXF files: (https://adobe.ly/3BQr6VR).


If you have any further questions or need additional assistance, feel free to let me know. I’m here to help.


Anubhav


This is the most useless conversation I have ever had.  File is not corrupted, I never asked to recover it. You aked me for a  sample.... I have thousands of dwgs and  28.5 opens them all,  28.7+ opens none.  What I get from adobe.. "file is corrupted".  This is peak.  There is some better place to report this behaviour of newer versions?