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unable to save empty document

Enthusiast ,
Jan 16, 2023 Jan 16, 2023

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trying to export a document as a PNG and getting this error... as you can see the document is not empty, at least not my definition of empty. but illustrator seems to think it is... any ideas?

 

Untitl       ed-1.jpgexpand image

 

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Import and export

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correct answers 2 Correct answers

Enthusiast , Jan 16, 2023 Jan 16, 2023

never mind... i got it.  

i had to check the box  "use art boards"     ðŸ™‚

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New Here , Dec 05, 2024 Dec 05, 2024

think I finally found out what's causing the problem -

a hidden clipping mask with no other visible objects above the mask (incl. clipped objects)

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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There are several method for exporting. Which one you try? Do other methods works fine?

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Enthusiast ,
Jan 16, 2023 Jan 16, 2023

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yes the document saved as an ai. but didnt export

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Enthusiast ,
Jan 16, 2023 Jan 16, 2023

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never mind... i got it.  

i had to check the box  "use art boards"     ðŸ™‚

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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Greate to hear:)

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New Here ,
Dec 05, 2024 Dec 05, 2024

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think I finally found out what's causing the problem -

a hidden clipping mask with no other visible objects above the mask (incl. clipped objects)

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