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interesting_Fountain5C46
New Participant
June 16, 2023
Answered

Unable to uninstall photoshop beta

  • June 16, 2023
  • 4 replies
  • 8420 views

1) I had installed photoshop beta and illustrator. For the last few days while launching illustrator I am getting this error.

2) I cannot able to Uninstall photoshop beta. Every time I try to uninstall it takes me to creative cloud and nothing happens. On creative cloud it shows me it's getting uninstalled but I still see the software in my Laptop.

    Correct answer James28951438ly4u

    Hey I had a similar issue to this but I searched for the photoshop beta file on my laptop then deleted it from files rather then uninstalling it from settings and it worked

    4 replies

    V
    vegalicious
    New Participant
    November 1, 2023

    I had to go to PROGRAM FILES > Adobe > delete Adobe Phothoshop Beta exe file first. Then to my dashboard where I clicked on UNINSTALL again. And it finally uninstalled at that point.

      J
      James28951438ly4uCorrect answer
      New Participant
      October 17, 2023

      Hey I had a similar issue to this but I searched for the photoshop beta file on my laptop then deleted it from files rather then uninstalling it from settings and it worked

        J
        John33204423g1n1
        New Participant
        June 20, 2024

        This worked. So simple. I couldn't believe it worked for a second.

        C
        Cole5EFE
        New Participant
        September 26, 2023

        When you open Creative Cloud, click the Apps icon on the left, and then scroll to the bottom of the list where it says Beta Apps, there you can uninstal the betas

          E
          Emily32847762mzqr
          New Participant
          October 11, 2023

          I've tried this but it still doesn't work - I only have an option to install it from the Creative Cloud app, but it's still installed on my laptop Program Files.

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          October 11, 2023

          There is no uninstaller in the Photoshop Beta Application folder?

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          June 16, 2023

          Please check out this thread: https://community.adobe.com/t5/illustrator-discussions/script-error-i-o-error-on-ai-startup/td-p/12674171 

          I
          interesting_Fountain5C46Author
          New Participant
          June 17, 2023

          I have already followed the above steps and tried to fix the problem, but nothing has happened. Could you kindly suggest another method to resolve this issue? Additionally, I also have another query regarding the uninstallation of Photoshop beta. Whenever I try to uninstall it, I am directed to the Creative Cloud desktop application where it appears to be uninstalling, but it is not actually being removed from my PC. I have checked and found that the software is still present on my computer. Please let me know how I can completely remove Photoshop beta from my PC. Thank you

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          June 17, 2023

          Maybe you could try the Adobe Cleaner tool to uninstall: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

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