Unable to use any tool

Forum|Forum|5 years ago
June 25, 2020
5 replies
1575 views

Hi there,

So basically for some reason, I am not able to use any tool in illustartor.

I think I pressed the wrong key combination. I attached a screen shot.

I would appreciate your help.

Thanks!

Tools

This topic has been closed for replies.

Correct answer Kurt Gold

Well, which version of Illustrator are you using? What operating system?

Have you already quit and then restarted Illustrator? Have you tried to restart your entire machine (that is, your computer)?

kenny27293Author

Known Participant

Hi everyone,

Restarting my machine did the job. I could have think about that.

Thanks yall!

Ashutosh_Mishra

Inspiring

Hi Kenny,

Sorry to hear about your issues. In addition to what Kurt asked, have you tried resetting preferences?
If not, please try doing that. Follow instructions on help article

https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know if it helps. Looking forward to your response.

Regards,

Ashutosh

M

Manal21834325a4ri

Participant

hi

i can't use some tolls ?

like line tool ,pen tool , converture ,type tool .... ??

how i can fix that

i have downloud the new virigion

i am using MAC PRO

thanks

Doug A Roberts

Community Expert

1 is the toolbar. Click on the tools here to select them. The pen tool & curvature tool are 3rd & 4th from top respectively. Click and hold on the rectangle tool to see the line tool and others.

2 is the toolbar customisation menu. Click and drag tools from here to the toolbar, or vice versa. If a tool is greyed out here, it is already in the toolbar.

Please read this:

https://helpx.adobe.com/illustrator/using/tools.html