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Participant
November 5, 2019
Resuelto

Unable to use Esko Plugin with Illustrator 2020

  • November 5, 2019
  • 3 respuestas
  • 6955 visualizaciones

Boa tarde.

O illustrator atualizou hoje para a versão 2020, mas com isto perdi o ambiente de trabaho que tinha e também a ligação com os pug ins que tinha das esko. Como resolver?

 

{Renamed by MOD}

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Emil Forsberg Thule

Hi! I got this from esko support.

 

"The new CC2020 version will be supported in the next DeskPack Version 18.1.1. This new version will be released in the next days. Release date should be the 25th of November but this date can change, so I can not say this for sure. Here you can find the suitable kb-article for this topic https://wiki.esko.com/display/KBA/KB193116287%3A+Do+the+Esko+plugins+%28DeskPack+-+Dynamic+Content+-+Studio%29+support+the+latest+Adobe+Creative+Cloud+release

3 respuestas

Participant
November 20, 2019

Hi! I got this from esko support.

 

"The new CC2020 version will be supported in the next DeskPack Version 18.1.1. This new version will be released in the next days. Release date should be the 25th of November but this date can change, so I can not say this for sure. Here you can find the suitable kb-article for this topic https://wiki.esko.com/display/KBA/KB193116287%3A+Do+the+Esko+plugins+%28DeskPack+-+Dynamic+Content+-+Studio%29+support+the+latest+Adobe+Creative+Cloud+release

Srishti Bali
Community Manager
Community Manager
November 6, 2019

Hi there,

 

Monika is right, there are a few plugins that are not compatible with the latest version Illustrator. Please reach out to the plugin manufacture for the version that is compatible with Illustrator 2020.

In the meantime, you can install the previous version from Creative Cloud: https://helpx.adobe.com/in/download-install/using/install-previous-version.html

 

Let us know if this helps or if you have any further questions.

 

Regards,

Srishti

 

Participant
November 7, 2019

Yeah. But I ca'nt find the version I have (Illustrator CC 2018). Help please

Monika Gause
Community Expert
Community Expert
November 7, 2019

Please contact Customer Care: http://helpx.adobe.com/contact.html

They are the only ones who can give you access to previous versions

Monika Gause
Community Expert
Community Expert
November 5, 2019

Probably their plugin is not ready for 2020. Maybe ask them about it?

Participant
November 6, 2019

Maybe. But I can'te go back to the version of 2018...