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December 2, 2021
Question

Unable to Use Hex Codes to Assign Colors?

  • December 2, 2021
  • 2 replies
  • 327 views

I'm a busy designer and suddenly I've hit a speed bump. I work with brands and lots of compliance so I use hex codes all day long to assign colors-- but now, when I paste the code in the color picker-- nothing happens. For example-- I created this rectangle- I was able to tap on a random color on this-- but when I type in a hex code, nothing happens. This has been happening since last week. I'm using version 26.0.1 I did reset my preferences to original settings- didn't change anything. 

 

I thought a work-around would be to set up swatches for myself but it won't even let me do that-- the only way to get the color is to enter the CMYK or the RGB values-- which is frustrating-- what happened? 

 

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2 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
December 4, 2021

Make sure you haven't copied&pasted an extra space or paragraph return at the end... the Color Picker doesn't like that.

Monika Gause
Community Expert
Community Expert
December 4, 2021

So when you paste the code, the color does not change?

 

Does it work when you paste the code in the color panel?