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kd360
Inspiring
September 21, 2021
Answered

Unable to Zoom using Cmd + spacebar in Illustrator on M1 Mac Mini Spotlight & Siri shortcut disabled

  • September 21, 2021
  • 1 reply
  • 1095 views

I know there have been some other threads about this but everything suggested does not work. Here is my situation:

 

- Brand new Mac Mini (M1 chip)

- Latest install of Illustrator (25.4.1)

- Spotlight and Siri keyboard shortcuts disabled

 

Command + Spacebar no longer bring up zoom. Been working this way for more than 20 years so having to use another shortcut will drive me nuts. 

 

Any suggestions?

 

 

{Renamed by MOD}

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi there,

 

Sorry about the trouble. Could you please share which suggestion you have tried and on which threads? I would suggest you try running the app in Safe Mode and launch Illustrator only. Then, open any document, and try to zoom using the Cmd + spacebar keyboard shortcut. In Safe Mode, your system starts to perform certain checks and prevent third-party software/ services from automatically loading or opening. Let us know how it goes.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
September 21, 2021

Hi there,

 

Sorry about the trouble. Could you please share which suggestion you have tried and on which threads? I would suggest you try running the app in Safe Mode and launch Illustrator only. Then, open any document, and try to zoom using the Cmd + spacebar keyboard shortcut. In Safe Mode, your system starts to perform certain checks and prevent third-party software/ services from automatically loading or opening. Let us know how it goes.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

    K
    kd360Author
    Inspiring
    September 23, 2021

    Started up in safe mode and it works again. How do I go about tracking down the culprit? Thanks again fro your help!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 23, 2021

    Go through the list of all the running processes.

     

    Could be antivirus of screensharing, Google Chrome or its plugins, banking software and everything that tries to enhance typing or shortcuts. And some other software.

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