Participating Frequently

Answered

Unclickable accept terms of use in Illustrator

i have a popup tells me to accept terms of use but it's unclickable
i have a windows 10 pro

8 giga ram

can't find a solution for this and can't complete my work

plz find a solution as fast as possible

trying to restart adobe illustrator

and restarting my computer there is nothing happend

and still have my problem .

Should i delete adobe illustrator on inactivate my account in creative cloud ? .

Correct answer Nadiah37987941ncbj

https://www.youtube.com/watch?v=Ujf6VkM2hqg

i try this method and it works.

1. search task manager

2. find the adobe app

3. right click and end task

4. it will automatically close the adobe

5. refresh before open the app again.

Participating Frequently

six hours with 200 view and nothing helpful ... i'm going to uninstall Illustrator

Community Expert

Please try and contact Customer Care. https://helpx.adobe.com/contact.html

Community Expert

try pressing enter or space bar

Participating Frequently

nothing happens

Community Expert

So you cannot click on the button that reads "Accept"?

Participating Frequently

yes

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