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Answered

Unclickable accept terms of use in Illustrator

Forum|Forum|3 years ago
November 27, 2022
13 replies
38561 views

i have a popup tells me to accept terms of use but it's unclickable
i have a windows 10 pro

8 giga ram

can't find a solution for this and can't complete my work

plz find a solution as fast as possible

trying to restart adobe illustrator

and restarting my computer there is nothing happend

and still have my problem .

Should i delete adobe illustrator on inactivate my account in creative cloud ? .

Bug

Correct answer Nadiah37987941ncbj

https://www.youtube.com/watch?v=Ujf6VkM2hqg

i try this method and it works.

1. search task manager

2. find the adobe app

3. right click and end task

4. it will automatically close the adobe

5. refresh before open the app again.

Participant

press ctrl + tab with enter

Nadiah37987941ncbjCorrect answer

Participant

https://www.youtube.com/watch?v=Ujf6VkM2hqg

i try this method and it works.

1. search task manager

2. find the adobe app

3. right click and end task

4. it will automatically close the adobe

5. refresh before open the app again.

Gungor35714468hp0q

Participant

After, I started the illistrator, I didn't click but I only hit the ENTER KEY and it worked !

Than33440337pgm6

Participant

Tab + Shift , and then Press Enter

Titface28371418wah1

Participant

There is only one solution that works 100% of the time. Turn off, or pull out your WiFi dongle. If you do this the T&Cs box will not pop-up.

Joe32762428lnap

Participant

Must I do this every time I use AI? Disconnect my ethernet cable? That's bogus.

Abdelnour29629282faek

Participant

HELLO, the solution is :

- firstly :open any other program window like Chrome browser, Edge, Facebook ... Microsft Office OR you click on the the SHOW DESKTOP button it's in the rightside of your taskbar (used to minimize all opend windows ).

- Secondly : comeback to your Illustrator programme with that POPUP and click ENTER button , so Bingo !! now you can use it .

Thanks

Boshra28965573g1w2

Participant

I currently have the same problem but nothing of the listed solutions worked for me, even updating the driver, any other suggestions?

Participant

What worked for me was closing the program, turning off my wifi, and then running the program as administrator hope this helps

Participant

this works. thank you!

Mourad24717674mz2u

Participant

I have the same problem, I've tried everyyyythinng, I downgrader to a 2022 version, but still the same issue, I don't know what to do, I have urgent client work RIGHT NOW, I don't know what to do, please advise...

GeNeRaL_2910Author

Participating Frequently

go to your desktop then right click on "this pc" thin manage and find device manager then go to your monitor select then expand and right on the driver needs update then update it and restart your pc , and i'm sorry for all of this time waiting but i saw your message rn .

ghalia27423565mm1n

Participant

I had the same problem and I found someone advised to press Tab + Enter and it works

GeNeRaL_2910Author

Participating Frequently

i deleted illustrator but i'm installin it now , i thought i'm not gonna find a solution for this problem .
but i'll try now

Maria Antonia27370230a8om

Participant

did uninstalling work? I'm having the same issue.

Thanks/

Legend

Did you click on "Terms of Use."? It knows if you didn't, so therefore it also knows that you didn't read them!

GeNeRaL_2910Author

Participating Frequently

tried it

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