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Unknowen format file

New Here ,
Apr 11, 2021 Apr 11, 2021

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Hi

I have my logo in .ai and when trying to open it says unknown format

how can I fix it

 

Thank you

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Adobe
Contributor ,
Apr 11, 2021 Apr 11, 2021

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It could have .ai file extension but the file might have been saved in a different format. If you upload your file I can have a look.

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Enthusiast ,
Apr 12, 2021 Apr 12, 2021

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LATEST

https://helpx.adobe.com/illustrator/kb/troubleshoot-file-issues.html

 

https://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

The links I have shared can help.
Pay attention to the file extensions, too. Files shared by email without the file extension can become corrupted. Always zip with "zip" when sharing via email.

 

Graphic Designer Educator / PrePress Consultant

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