unknown error 2067

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i cant open the DXF File and popup error 2067. whats the reson for coming this eror?

Import and export

N

ndesignsCorrect answer

Participant

Hi @Catalina33324977gvnk,

I understand that you're facing an issue with opening AutoCAD files in the latest version of Adobe Illustrator. It seems like you've already reviewed the documentation regarding importing AutoCAD files, and it should be possible according to the provided information.

To better assist you, could you please share the DXF and DWG files that you are trying to open in Illustrator? Having access to the specific files will help in diagnosing the issue and providing you with a more accurate solution. You can upload the files to Google Drive or any similar service and share the file link here, and I'll forward it to the product team for further investigation.

Best,

Anshul Saini

Hi all... i have solved the problem converting and opening the files of Autocad (dwg) that give the error 2067.

The solution i found was to convert it into dxf BUT of the Version 12 Autocad (a little bit old but works fine)

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Anshul_Saini

Community Manager

Hi @Harsha MAS KREEDA,

We are sorry for the trouble. This is a known issue and has been reported by multiple users. This generally happens when the DWG/ DXF file is exported using a third-party application, not AutoCAD, or you have exported using an older version of AutoCAD. I will be happy to provide you with the Ai file for your DXF file. Would you mind sharing the download link to the file here or via DM with me in case confidential?

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,

Anshul Saini

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J

JM Le Goff

Known Participant

Hi,

I have the same problem with this file.

(the dxf is in attachment inside this pdf to allow me to upload it)

could you please see why this file can't be opened in Illustrator?
what is this "2067" error ?
Many Thanks

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demo_file.pdf

Anshul_Saini

Community Manager

Hi @JM Le Goff,

Sorry about the trouble. As I explained above, error 2067 is occurring because the DWG/ DXF file is exported using a third-party application, not AutoCAD, or it is exported using an older version of AutoCAD.

Here is the download link to the Ai file: https://shared-assets.adobe.com/link/625f8443-f30f-46a9-6eb4-7d83c9bb3b99

Please feel free to reach out if you have any further queries or need to convert DXF/ DWG file to Ai. I'd be happy to help.

Regards,

Anshul Saini

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