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Harsha MAS KREEDA
Participant
May 18, 2022
Answered

unknown error 2067

  • May 18, 2022
  • 12 replies
  • 37813 views

i cant open the DXF File and popup error 2067. whats the reson for coming this eror?

Correct answer ndesigns

Hi @Catalina33324977gvnk,

 

I understand that you're facing an issue with opening AutoCAD files in the latest version of Adobe Illustrator. It seems like you've already reviewed the documentation regarding importing AutoCAD files, and it should be possible according to the provided information.

 

To better assist you, could you please share the DXF and DWG files that you are trying to open in Illustrator? Having access to the specific files will help in diagnosing the issue and providing you with a more accurate solution. You can upload the files to Google Drive or any similar service and share the file link here, and I'll forward it to the product team for further investigation.

 

Best,

Anshul Saini


Hi all... i have solved the problem converting and opening the files of Autocad (dwg) that give the error 2067. 

The solution i found was to convert it into dxf BUT of the Version 12 Autocad (a little bit old but works fine)

12 replies

Anshul_Saini
Community Manager
Community Manager
May 24, 2022

Hi @Harsha MAS KREEDA,

 

We are sorry for the trouble. This is a known issue and has been reported by multiple users. This generally happens when the DWG/ DXF file is exported using a third-party application, not AutoCAD, or you have exported using an older version of AutoCAD. I will be happy to provide you with the Ai file for your DXF file. Would you mind sharing the download link to the file here or via DM with me in case confidential?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

Participant
September 7, 2023

Hello, I downloaded the dxf file from a third party and illustrator does not open the file due to error 2067, I am sharing the link so you can share the AI ​​file with me, thanks

https://drive.google.com/drive/folders/1wtaFLRraECI2LQq5K6HLlyylWesqQadO?usp=drive_link 

 

Anshul_Saini
Community Manager
Community Manager
September 7, 2023

Hi @Brandon32141366ziro,

 

Thanks for reaching out and sharing the link. However, it seems that the link you provided requires specific access permissions. To ensure I can assist you effectively, please provide a public link to the DXF file. Once I have the public link to the file, I'll do my best to help you resolve the problem.

 

Best,

Anshul Saini

lambiloon
Community Expert
Community Expert
May 18, 2022

Hi, I think this issue is on the notice of the Adobe team hope it will be fixed in the new update...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional