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Participant
August 28, 2022
Question

Unknown Error When Saving File Illustrator 2022

  • August 28, 2022
  • 1 reply
  • 211 views

I'm trying to export my file as a PNG using artboards (artboard 10,000 px by 10,000 px) at 300 dpi but I keep getting the attached error message. I've tried different locations (my desktop, iCloud or DropBox) and nothing is working. 

"The operation cannot complete because of an unknown error. [!now]"

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1 reply

Monika Gause
Community Expert
Community Expert
August 28, 2022

So your file is set up at 10000 by 10000 pixekls and you want to export at exactly these dimensions? Then export at 72 ppi.