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bradytm
Participant
June 7, 2021
Question

Upload Illustrator File to Walgreens for Canvas Print

  • June 7, 2021
  • 1 reply
  • 3960 views

Hi, helpful stranger!

 

I am fairly new to using illusatror, but I recently created a project that I want to upload to Walgreen's Photo Shop for a Canvas Print.

 

I have gone through numerous youtube videos and online articles, but have yet to figure out why it won't upload the way I want.

 

Many times I get error messages telling me the resolution is too low (I checked and it is always set to 300) and everytime is does upload the image is too large and the webiste won't let me minimize it.

 

PDFs don't seem to be accepted and if I export to a PNG or JPG the image moves on the artboard and Illustartor won't let me edit the shapes and text.

 

Do you know a way to correctly upload it? 

 

Any help would be GREATLY appreciated! Thanks!

This topic has been closed for replies.

1 reply

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
June 7, 2021

Check the size in pixels they want.

Set your Illustrator file units to pixels.

Make sure that your Illustrator file has the correct pixel dimensions (as required by Walgreen).

Export at 72 ppi to keep the same amount of pixels.

    B
    bradytmAuthor
    Participant
    June 7, 2021

    Hi, Tom!

     

    So I switched the units to pixels and exported at 72 ppi to a PNG file, but the image res. dropped and it moved.

     

    Take a look at the following images to see what I am referring to.

     

    The first image is what I want the artboard to look like when I export, but as you will tell by looking at the second, it seems to move the image permanently as well as overlap a vetical artboard?

     

    Could this have something to do with document preset setup or something?

     

    Thanks!

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    June 7, 2021

    What size do you want?

    Create a new Illustrator file at those pixel dimensions, scale your artwork to that size and export at 72 ppi.

    https://wagcco.secure.force.com/pkb2/articles/en_US/Information/Image-Resolution-Requirements/?l=en_US&fs=Search&pn=1

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