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Hi guys,
Can anyone help me with the following.
By mistake I uninstalled Illustrator from my Mac and can't find it anywhere anymore. Can this be reinstalled again? In panic now, as I can't finish my work.
Many thanks.
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I had errors of the Plugin, so wanted to Relaunch Illustrator and somehow I managed to Uninstall it completely.
Really hope I can reinstall it. When I open some Illustrator AI files, it opens now as PDF only.
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Hi.
Open your Creative Cloud App.
Locate the illustration section, then hit the install button
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Thank you for getting back to me, much appreciated.
Once going to the Creative Cloud App, the only option it gives me
is to purchase it instead of the install button. What can be the cause of
this?
It's a while (2014) that Adobe was installed into my laptop. It was
perfectly working till
yesterday suddenly it gave an error message the plugins didn't activate and
I had
to relaunch Illustrator. There I made an error to uninstall it without
saving Illustrator first
on an external drive. I'm desperate now I can't do my work now and
unfortunately can't purchase Illustrator again. What can you advise me to
do?
Many thanks.
Kind regards,
Nermin Tan
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Hi Carlos,
Thank you so much for getting back to me.
I have a Mac OS10.9.5 version (Retina, 15-inch, Late 2013).
This means Illustrator doesn't support any version below 10.14.
I need to update my Mac OS. By any chance would you know how I could do this?
Would appreciate your point of view? Many thanks.
Best regards,
Nermin
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Which subscription do you pay for? Or was this CS6?
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It was CS6 and got the license years back.
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Hi there,
Thanks for reaching out. I'd request you to follow suggestions given on this help article(https://helpx.adobe.com/in/creative-suite/kb/cs6-install-instructions.html) in order to get assistance with CS6 installation.
Hope it helps.
Regards,
Ashutosh

