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fiendy818
Participant
February 16, 2024
Question

User Preferences resetting upon each time I open AI

  • February 16, 2024
  • 1 reply
  • 325 views

Hi, I'm experiencing some frustration specifically with Adobe Illustrator - I normally have it set to User Interface > Brightness > Medium Dark. This resets to "Light" each time I open it up, which is especially annoying at night time. Further, my Appearance of Black is also resetting, which is a huge problem for exporting CMYK files to print. I need the black to always be displayed accurately, not just as "Rich Black," and it's a burden to be paranoid about this feature each time I'm working on a file. It seems to be a problem since the last update to AI 28.2. Will there be an update soon that fixes this? I'm working from a 14" MBP, OS12.4. 

 

I tried renaming my preferences folder for version 28, a new one was automatically created, and this, again, saved default preferences...please help

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1 reply

Monika Gause
Community Expert
Community Expert
February 22, 2024

Does Illustrator crash when you close it?

This information is written into the Preferences. If they do not get written correctly when closing Illustrator, it might get lost.