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jerport
jerport
Participant
April 17, 2020
Answered

VCruntime140_1.dll error while launching Illustrator 2020 on Windows 7

  • April 17, 2020
  • 21 replies
  • 104948 views

Yesterday everything was fine. Today I get a message that says "the program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem. How do I reinstall Illustrator or how do add the dll file?

 

 

{Renamed by MOD}

    Correct answer Srishti Bali

    Hi there,

     

    Sorry to hear about the trouble you are facing with Illustrator. This is a windows error which generally occurred due to the missing or corrupt Visual C++ redistributable files. Please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html) and let us know how it goes.

     

    Regards,

    Srishti

    21 replies

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    phuongb34330295
    Participant
    April 17, 2020

    Whenever I click onto Illustrator programs, it says that VCRUNTIME140_1.dlll was not found. I tried multiple ways to fix it but I couldn't. Anyone has solutions for this ?

     

     

     

    {Renamed by MOD}

    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    April 30, 2020

    Hi All,

     

    Sorry to hear about your experience. Please follow the steps below to fix this problem:

     

     

    Let us know how it goes.

     

    Regards,

    Ashutosh

     

      nicguy59
      nicguy59
      Participating Frequently
      May 1, 2020

      From another thread on what is probably the same issue.

       

      https://community.adobe.com/t5/illustrator/error-125-while-installing-illustrator-from-creative-cloud-desktop-app-on-windows-7/m-p/11095811?page=2#M175168

       

      The fix is the same, making sure you get the right versions of the Visual C++ program.  My first attempt didn't work, but a second (from a different page on the Microsoft site) worked.  Perhaps my first grab was older versions.

       

      Running Windows 7 SP1 Home Premium

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