VENTANA DE PROPIEDADES DESAPARECIDA / PROPERTIES WINDOW GONE

[Dana38453383tkoz]

Hola, mi ventana de propiedades no aparece en ningún lado, reseteé la ventana a lo clásico y no aparece, intento agregarla manualmente desde ventana pero no genera el check y tampoco aparece, es un botón inútil. Ayuda!!!!

Hi everyone, my properties window cant seem to appear, i already tried resetting the workspace to classic and everything is normal except for properties, ive also tried doing it manually on window < properties but the tick doesnt appear and so doesnt the properties window. PLEASE HELP ASAP

my ver is 2020

[Monika Gause]

So the Properties panel exists in the Window menu?

Did you already reboot the computer or reset the preferences? The latter will erase your settings.

[Dana38453383tkoz]

by resetting preferences you mean window < workspace < reset classic aspects?

[Monika Gause]

No.

I'm referring to this: https://helpx.adobe.com/illustrator/using/setting-preferences.html 

[Srishti Bali]

Hi @Dana38453383tkoz 

I'm sorry to hear you're experiencing this issue. Several users from the China and Russia regions have reported the same problem. Our team is actively investigating, and you can track the progress on this UserVoice page. Please upvote to receive notifications on updates. In the meantime, you can install the older version, 29.2.1, to continue working. Thank you for your patience and understanding. 

Regards,

Srishti

^SB