Very poor performance Illustrator 2023 (version 27.0.1)

[marcos000]

Hi... I'm on the latest version of Illustrator (27.0.1). It's terribly slow. I have a macbook M1 and it was not so slow in the previous version. Any solution?

Is there any way to downgrade?

[Mateusz5CE2]

In Creative Cloud App select "All apps" and three dots next to Illustrator. In this dropdown menu select "Other versions".

[Anubhav Majumder]

Hello @marcos000,

Sorry to hear about this experience. Would you mind sharing some more details on whether you are facing this problem when using a particular tool/feature and whether Illustrator also behaves this way with other files?

Also, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

[MchelleDiamond · Accepted solution]

@Anubhav Majumder Deleting the preferences folder(s) helped me. Thank you. I had so many different version folders. I deleted them all. 

[liv9999]

Hello, I'be been using illustrator for more than 10 years, and this is the worst version. I have a 3070 GFX card, a very good processor and a lot of RAM. Something is wrong about the software because 2020 version is far better. I'm unistalling it since it's very slow, and I cannot even edit large vector files.

[Anubhav Majumder]

Hello @liv9999,

Sorry for the delayed response. I hope the problem is resolved by now. If not, would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://www.amd.com/en/support/kb/faq/gpu-110) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav